Services

From system design to ongoing maintenance, our retail experts are here to help.

Sensormatic Solutions' global team of retail experts can design a solution that is just right for your operation, remotely monitor your system for outages or problems, provide ongoing system repair and maintenance, and provide a range of professional services and analytics. We’re committed to helping you to get valuable insights from your loss prevention, inventory and traffic investments. Our retail heritage and global footprint provide expert partnership every step of the way.

Solution & System Design 

We offer a full suite of top-quality loss prevention, inventory and traffic solutions, creating the right approach for all types of retailers. Our global design and installation teams are able to globally scale implementation while maintaining localization and compliance needs.   

• Design of the solution pre-sale
• Optimization and retrofit
• Global scale of installation while maintaining localization

Professional Services & Analytics

Retailers rely on our professional, advisory and training services to help maximize program values and returns on investments. From professional services that measure the impact of traffic, to developing custom shrink analytics, to designing and implementing successful inventory transformations for retailers around the world, we are committed to Fast Forwarding Retail with you.

• Professional Services
• Advisory Services
• Analytics
• Training Services

Operations, Maintenance and Repair Service

From preventative maintenance to remote monitoring of your systems, we’re a partner who can deliver on your loss prevention, inventory and traffic needs to reduce unplanned downtime, increase system life and reliability, and ensure successful retail operations.

• Planned Maintenance
• Predictive & Diagnostic Services
• Remote Monitoring & Operations
• Repair Services

ShopperTrak Academy

ShopperTrak Academy is a series of on-demand, online training courses designed to help transform in-store traffic data into actionable insights. The curriculum includes 11 free, self-paced courses in 9 languages that provide an overview of ShopperTrak solution and cover how to:

• Identify and act on in-store traffic trends for retail profitability
• Understand conversion and how to use it as a performance metric
• Ensure accurate retail traffic data for your unique store needs
• Schedule retail labor to improve conversions and improve the customer experience

Additional breakout courses are available for corporate or store-level use for an additional cost.