Your Stores are Talking to You
Your stores really are talking to you. It's time to listen – and SMaaS can help. Watch the video to see how SMaaS insights and analytics enable retailers to find out what their stores have to say.
Use Store Analytics to Effectively Manage Retail Shrink
Retail shrink is a persistent and costly challenge that retailers need to do all they can to mitigate. We can help. SMaaS enhances retail loss prevention efforts by making sense of critical data to identify problems – and their root causes – across the company. Through the use of geo-mapping, SMaaS works to uncover possible organised retail crime (ORC) activity and loss patterns, even pinpointing where the next hotspot might be.
And because SMaaS provides a company-wide view, retailers have the visibility necessary to home in on – and learn from – both good and bad store performance. These detailed capabilities make it possible to uncover training gaps that might be sabotaging your loss prevention efforts, in addition to predicting staffing needs for the effective use of limited resources.
Improve EAS System Performance and Uptime
Imagine this: no more dedicating time and resources to managing your EAS equipment. With SMaaS, this is a reality. The 24/7 real-time remote device management service SMaaS provides assurance that your equipment is online and functioning properly, resulting in improved uptime and fewer nuisance alarms.
And if issues do arise, our Remote Diagnostic Centres are at the ready to offer quick response, resolution and remediation – allowing a transition from manual to automated equipment management process which may also help to reduce the number of on-site service calls. Ultimately, by minimising downtime and having more accurate diagnostics in real time, retailers can focus their efforts on optimising store performance and driving a better shopper experience.
Proactively monitor ORC activity and pinpoint where the next hotspot will be.
Easy-to-navigate, customisable dashboards make sense of the data for early identification of problem areas.
See the big picture and identify outliers and trouble spots that exist across your company.
Strategically plan staffing to improve security and service, as well as on-shelf product availability and the shopper experience.
Remote diagnostics and troubleshooting capabilities quickly identify and solve issues and reduce on-site service calls.
With remote management of EAS equipment, assistants are free to focus on sales-enhancing activities.
View exacqVideo footage of alarm and ORC events captured from EAS directly via the SMaaS dashboard.
Enjoy easy access to SMaaS at any time, anywhere, on any device.
Explore Our Other Solutions
