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Support and Service

Contact customer support and service teams

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Service, Install, Technical Assistance

For Existing Customers (US/CA) that have inquiries or issues related to Service, Repair, Installation or Technical: email the Customer Response Center (CRC) at CRC@jci.com or call our Toll Free number: 1-800-241-6678
 

male and female call center reps with headphones sitting in front of monitors assisting customers online

ShopperTrak Inquiries

For Existing Customers (US/CA) that have inquiries or issues related to ShopperTrak Solutions, send an email to customersuccessna@shoppertrak.com
 

male and female call center reps with headphones sitting in front of monitors assisting customers online

ShopperTrak Analytics

Existing Customers Analytics Login